Terms & Conditions

Definitions
The following expressions have the following meanings:
''Stylist'' refers to Emma Victoria Dallimore and any member of her team.
''Client'' refers to the person or persons responsible for making the booking (usually the bride) and members of their party.
 

Clients Responsibility
Skin allergies -
It is the clients’ responsibility to inform the stylist of any known allergies or skin sensitivities that they or their bridal party may have and / or may be affected by the use of the stylists tools or products, and if so a consultation is highly recommended.

The stylist will not be held responsible for any reactions that may occur if any skin conditions were not stated before the application of make-up.

Photography
It is imperative that the stylist continues to update their portfolio for future prospective brides. Please let the stylist know in advance if you do not wish to be photographed or if you are not happy for the stylist to use your images for marketing purposes, websites and social media pages.

Liability
Emma Victoria Dallimore is not liable for any suppliers that are recommended.
All stylists are covered by Public Liability insurance; Emma Victoria Dallimore is covered by Professional Beauty Direct.

Deposits
To reserve your date a non-refundable and non-transferable deposit (starting from £100) is required upon booking, without the deposit your date will not be reserved; unless stated otherwise by Emma Victoria Dallimore.

Booking confirmations will only be sent once all deposits have been paid for in full. Once booking confirmation has been issued your date is secure.   

After the deposit has been paid, confirmed numbers may be increased at the stylists discretion (pending timings). If the numbers are reduced the confirmed total may still be charged. 

All deposits are automatically deducted from the final balance, which is due no later than 6 weeks before the wedding day. Accepted methods of payment: BACS transfer.

After the trial has taken place the client has a one week cooling off period to confirm the booking, beyond this point the deposit is non-refundable.

For bookings made within less than 6 weeks prior to the wedding date without a trial; the final balance will be due immediately upon booking to confirm and secure your wedding date.

Payment of the deposit confirms that you agree to the full terms and conditions for the services provided by Emma Victoria Dallimore and her team of stylists.

Trial
Trial payments must be paid no later than one week prior to the trial date via bank transfer. The payment of the trial is non-refundable.

Trials take place at the clients chosen location, travel costs may apply depending on the location. 

Unfortunately trials cannot take place at weekends and on Fridays due to high demand for weddings on these days. Appointments for trials are available Monday to Thursday (excluding bank holidays).

Please note that if you require a second trial you will be required to pay the full trial amount again.

Payment
All payment is required by BACS.

Cheque and Pay-pal payments are not accepted. 

When Emma Victoria Dallimore is booked as the main stylist final balance payments are due by bank transfer no later than 6 weeks prior to the wedding date to Emma Victoria Dallimore.

When a team member is booked as the main stylist final balance payments are due by bank transfer no later than 6 weeks prior to the wedding date to the booked team member.

For bookings made within less than 6 weeks prior to the wedding date; the final balance will be due 48 hours after the trial.

For bookings made within less than 6 weeks prior to the wedding date without a trial; the final balance will be due immediately upon booking to confirm and secure your wedding date.

Failure to pay the fee within the stated time may result in the wedding date being released by the stylist.

The price agreed at the time of confirming the booking is final. If Emma Victoria Dallimore’s price list changes at all, your booking will not be affected.

All discounts are agreed at the time of booking based on the size of the booking. If the number or party changes any discounts will no longer be applicable and full current pricing will be charged.

It is the responsibility of the named person (usually the bride) on the booking form to read and accept responsibility for all booking conditions and payments due.  By proceeding to secure a booking by paying a deposit you accept that you are entering into a contract with Emma Victoria Dallimore. 

Minimum Spend
When Emma Victoria Dallimore is booked as the main stylist during peak times  (weekends or any time between April-October) a minimum spend of £500 will apply for the wedding day.

Surcharges will be charged until the minimum spend is reached.

Surcharges

For larger parties or early ceremony times additional stylists may be required, which incurs an additional cost starting from £100 per stylist. This is to ensure that everyone is complete in plenty of time and to the highest standard.

Surcharges will also apply if stylists are required to work before 6:00am. 

When Emma Victoria Dallimore is booked as the main stylist for bookings during peak season and at weekends, a surcharge will apply until the minimum spend of £500 is reached; unless stated otherwise by Emma Victoria Dallimore.

Travel Charges
Depending on your location travel expenses may be applied at cost and added to the final balance.
Travel is charged at 40p per mile, from the stylists postcode and the same for the return journey.

Changes
Notification should be given of any changes to the booking and trial as soon as possible. This includes changes to the number of clients, location, dates and times. It is the client’s responsibility to do this, as Emma Victoria Dallimore cannot guarantee availability for herself and her stylists all day.

Changes must be confirmed in writing via e-mail or in person and are not accepted as written notice until you have received a reply. Please do not rely on texts as they are not always received.
 
Any changes made by the bride to a trial must be made in writing 72 hours before the date of the trial. If changes result in the number attending being reduced, Emma Victoria Dallimore has the right to change the time or date of the trial and any previous booking discounts or travel discounts may be void.

Please note that if a wedding booking is changed which results in the number of clients dropping below the confirmed numbers, the confirmed total will still be charged.
 
If part of a booking is changed / cancelled less than 6 weeks prior to the wedding date, the balance will still be required in full.

Please ensure that your bridesmaids and any other client requiring make-up / hair services are 100% confirmed in order to avoid any disappointment.

Please note: Any discounts will only apply at the time of booking and will not be applied to any changes made after this time.

Please inform Emma Victoria Dallimore of any changes in order to confirm new costs.

Cancellation
Cancellation of the booking by the client -
Any payments that have been made will not be refunded. Should you need to cancel any appointment please contact Emma Victoria Dallimore as soon as possible.

The client can cancel a trial at any point, however a trial cancelled with less than 72 hours notice will be charged for at the agreed rate.

If for any reason the client wishes to cancel the wedding booking, it must be done in writing no less than 6 weeks before the wedding. If notice is given after this time, the full outstanding amount is still payable.

Should any objections to any outstanding payment occur upon cancelling, Emma Victoria Dallimore will proceed with legal action to recover any loss in payment.

Cancellation of the booking by Emma Victoria Dallimore -
In the unlikely event that Emma Victoria Dallimore or her team are unable to attend, she will endeavour to find another professional stylist of equal standard.

Where no other suitable alternative can be offered, a full refund will be given to the client. No further compensation will be offered.

If the booking is directly affected by circumstance beyond the control of the stylist -
Where possible the stylist will endeavour to rectify such situations however no compensation will be offered on the stylists part. It is strongly advised that you take out wedding insurance to cover you against these situations.

If Emma Victoria Dallimore or her team are made to feel uncomfortable in any way, or if any of the bridal party, wedding guests, or other wedding vendors display abusive or offensive behaviour they have the right to terminate the contract without refund. 

Where there is a mismatch in style or approach, and you are not open to professional advice or guidance, Emma Victoria Dallimore has the right to terminate the contract without refund. 

In the event of extreme weather conditions, where the Met Office have issued a 'Red' warning, Emma Victoria Dallimore has the right to cancel without refund. Taking out wedding insurance is strongly advised if this is a concern.

Time Delays
The stylist will not be held responsible for any delays caused by events beyond their control.

No refund or compensation will be given in the event of delays caused by other wedding vendors, guests, or members of the bridal party. If you suspect any member of the bridal party may pose as a challenge in any way, they are encouraged to have a trial to avoid potential delays on the day.

Please ensure that every member of your party is aware of timings on the day and that they stay available. Prior to having makeup applied or hair styled please ensure that you and your party avoid leaving the chair whilst the stylists are working. 

On a wedding day, time is of the essence. Please ensure that hair is clean, completely dry, and free from product. Washing hair the night before, avoiding heavy conditioners and not straightening is advised, unless stated otherwise.

Please do not sit children / babies on your lap whilst having your hair styled or make-up applied. For their own safety please ensure that children are kept away from our styling tools and products at all times. Styling irons are extremely hot and hazardous. Stylists will not be held responsible if a child is injured as a result of the parent or carer not being present.